Privacy Policy
Effective date: January 1, 2026
Singlegate MnemoWorks (“we”, “us”, “our”) provides information memorization courses and related services. This Privacy Policy explains what information we collect, how we use it, and your choices. If you have any questions, contact us at [email protected].
Information we collect
- Account information: name, email, password (hashed), and settings such as theme preference.
- Transaction data: purchase history, selected courses, and billing details processed by our payment provider.
- Learning activity: session timestamps, quiz performance, and completion metrics.
- Technical data: IP address, device type, browser, and cookies. See the Cookies section below.
How we use information
- To provide and improve our services, including course delivery and personalized recommendations.
- To process payments, prevent fraud, and maintain security.
- To communicate with you about updates, purchases, and support requests.
- To comply with legal obligations and enforce our Terms.
Legal bases for processing
We process personal data based on your consent, to fulfill a contract, to comply with legal obligations, and for our legitimate interests, such as improving services and ensuring security.
Sharing of information
We do not sell your personal information. We share data with:
- Service providers under contract (e.g., payments, hosting, analytics) who process data on our behalf.
- Legal authorities when required by law or to protect rights, safety, and property.
- Business transfers if we merge, acquire, or sell assets with appropriate safeguards.
Cookies and similar technologies
We use cookies to remember preferences, keep you signed in, and analyze usage. You can manage cookies via your browser settings. You can also decline optional cookies via the cookie banner displayed on our site. For details, contact [email protected].
Data retention
We retain information as long as needed to provide services and as required by law. When data is no longer needed, we delete or anonymize it.
Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict processing. To exercise these rights, email [email protected].
Security
We use administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is 100% secure; we work continuously to enhance our defenses.
Children’s privacy
Our services are not directed to children under 13. If you believe a child provided us information, contact us and we will take appropriate action.
International transfers
Your information may be transferred to and processed in countries different from your own. We implement appropriate safeguards consistent with applicable laws.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will notify you via email or an in-app notice.
Contact
Questions about this Privacy Policy? Email [email protected] or write to us at: Privacy, Singlegate MnemoWorks, 548 Market St, San Francisco, CA 94104, USA.